Important Update About Your UnitedHealthcare Coverage
Important Update About Your UnitedHealthcare Coverage
Anderson Healthcare is currently negotiating a new agreement with UnitedHealthcare (UHC) to ensure we can continue providing the high-quality, close-to-home care that families across the Metro East region depend on.
Our contract with UnitedHealthcare will expire at midnight on February 14, 2026. Starting February 15, Anderson Healthcare will no longer be in UnitedHealthcare’s network unless a new agreement is reached. Until then, nothing changes — you should continue visiting Anderson Healthcare hospitals, physicians, and care locations as usual.
This negotiation impacts patients covered by UnitedHealthcare commercial (employer-sponsored and ACA Marketplace) and Medicare Advantage plans. Patients with other insurance plans are not affected. The following facilities are impacted:
• Anderson Hospital• Anderson Medical Group• Maryville and Goshen Imaging Centers
• Anderson Surgery Center (Note: This contract is set to expire May 1; all others end at midnight on February 14.)
Why Are We Negotiating?
Anderson Healthcare delivers nationally recognized care for the community, from emergency services and specialty care to advanced surgery and home health, serving nearly 200,000 patients each year. Yet UHC continues to reimburse Anderson Healthcare well below fair market rates, despite rising costs and increasing demand for care.
UHC’s delays, denials, and prior authorization hurdles make it harder for patients to get the timely, affordable care they need. At the same time, outdated payment rates jeopardize our ability to invest in new technology, recruit and retain top clinical talent, and expand services locally.
Our goal is simple: to secure a fair agreement that protects patients’ access to high-quality care close to home and ensures we can continue investing in the health of the Metro East community.
We are hopeful that UHC will join us in putting patients first, but we are prepared to stand firm until that happens.
Take Action
Your voice matters, and it can make a difference. While negotiations are ongoing, here’s how you can help protect your access to Anderson Healthcare:
Contact UnitedHealthcare
Call the number on the back of your insurance card and tell them how important it is for you to keep Anderson Healthcare in-network. Urge them to reach an agreement that protects your in-network access to care.
Talk to your employer or HR team
If you receive insurance through your job, they may be able to advocate for continued access or explore alternative plan options during open enrollment. See FAQs below for in-network options for each impacted facility.
Speak to your broker
If you purchased coverage through a broker, they can help you understand other plan options that include Anderson Healthcare in-network. The Medicare open enrollment period is October 15 through December 7, 2025, and the ACA Marketplace enrollment period is November 1, 2025, through January 15, 2026.
Stay informed
Bookmark this page and check back often for updates or call our patient information line at (618) 370-0990 for support.
Frequently Asked Questions
What is happening?
Anderson Healthcare is negotiating with UnitedHealthcare (UHC) to secure a new agreement that reflects the cost and quality of care we provide to the Metro East community. Negotiations between healthcare providers and insurance companies are a normal part of doing business. Our goal is to reach a fair agreement that allows us to continue delivering exceptional, local care, and we want patients to have the information they need to make informed decisions about their coverage.
Why is this happening?
Despite Anderson Healthcare delivering nationally recognized care and serving nearly 200,000 patients each year, UHC continues to reimburse us below fair market rates. At the same time, UHC’s frequent prior authorization delays, denials, and payment issues make it harder for patients to access the timely care they deserve. Rising labor, technology, and care costs mean these outdated payments are no longer sustainable, and they threaten the accessibility of essential services in our community.
When does the current contract with UnitedHealthcare end?
Our current agreement with UHC will end on February 15, 2026. Until then, nothing changes, you can and should continue to receive care at Anderson Healthcare hospitals, facilities, and clinics as usual.
I have a UnitedHealthcare plan. What does this mean for me?
Right now, there’s no impact to your care. Anderson Healthcare remains in-network for patients with UHC coverage, and you should continue to schedule appointments, procedures, and follow-up visits as normal. If a new agreement is not reached by February 15, 2026, Anderson Healthcare may no longer be in-network for certain UHC plans, which could affect your out-of-pocket costs.
Which UnitedHealthcare plans are affected?
These negotiations impact UnitedHealthcare commercial plans (employer-sponsored and ACA Marketplace) as well as Medicare Advantage plans. Patients with other insurance plans are not affected.
Which Anderson Healthcare facilities and providers are impacted?
• Anderson Hospital• Anderson Medical Group• Maryville and Goshen Imaging Centers
• Anderson Surgery Center (Note: This contract is set to expire May 1; all others end at midnight on February 14.)
What can I do to protect my in-network access to Anderson Healthcare?
- Contact UnitedHealthcare: Call the number on the back of your insurance card and tell them how important continued access to Anderson Healthcare is for you and your family.
- Talk to your employer or HR manager: They may be able to advocate on your behalf or explore plan options that include Anderson Healthcare in-network during open enrollment.
- Speak to your broker: If you purchased coverage through a broker, they can help you understand alternative plan options.
- Stay informed: Visit our dedicated website staywithanderson.com or call our patient hotline at (618) 370-0990 for the latest updates.
What if I’m in the hospital when the contract ends?
If you are admitted to the hospital before February 15, 2026, your care will continue to be covered at in-network rates for the duration of that admission.
What should I do in case of an emergency?
Emergency care is always covered at in-network rates. If you or a loved one experiences a medical emergency, please go to the nearest emergency room.
What if I have a procedure scheduled after February 15, 2026?
There is still time to reach a new agreement. If you are concerned, contact your provider’s office. They can help you evaluate options such as moving your procedure to an earlier date or discussing coverage alternatives.
How can I stay updated on the negotiations?
Visit our dedicated website staywithanderson.com or call our patient hotline at (618) 370-0990 for the latest updates and information.
Which insurance networks and plans will include Anderson Hospital as in-network in 2026?
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Anthem Missouri
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
- Zelis
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
- BCBS IL Choice Preferred PPO
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Devoted Health
- Essence
- Humana
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Hospital is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Anderson Hospital may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Hospital and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Which insurance networks and plans will include Anderson Medical Group as in-network in 2026?
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Anthem Missouri
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
- BCBS IL Choice Preferred PPO
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Devoted Health
- Essence
- Humana
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Medical Group is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Anderson Medical Group providers may no longer be considered In-Network.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Medical Group providers and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact your Anderson Medical Group provider office.
Which insurance networks and plans will include Maryville Imaging Center as in-network in 2026?
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- BCBS IL Choice Preferred PPO
- United Healthcare Exchange Plans*
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Essence
- Humana
- United Healthcare*
*Maryville Imaging is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Maryville Imaging may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Maryville Imaging and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Which insurance networks and plans will include Goshen Imaging Center as in-network in 2026?
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Blue Cross Blue Shield Illinois
- Cigna
- Healthlink
- HOPE Trust
- United Healthcare*
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- BCBS IL Choice Preferred PPO
- United Healthcare Exchange Plans*
Accepted Medicare Advantage Plans:
- Aetna
- Essence
- Humana
- United Healthcare*
*Goshen Imaging is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Goshen Imaging may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Goshen Imaging and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Which insurance networks and plans will include Anderson Surgery Center as in-network in 2026?
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Cigna
- Claritev
- HOPE Trust
- United Healthcare*
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
Accepted Medicare Advantage Plans:
- Aetna
- Essence
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Surgery Center is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before May 1, 2026, Anderson Surgery Center may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Surgery Center and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.